SHIPPING and ORDERING FAQ'S.....


This page has been created to hopefully answer any and all questions that  you may have about the shipping and ordering of merchandise!   If i've omitted something....please let me know!  All monies referred to are in US currency.   *** PLEASE - IF YOU WRITE TO US....MAKE SURE YOU IDENTIFY YOURSELF AND INCLUDE AS MUCH INFORMATION AS POSSIBLE IN YOUR EMAIL!

As of March 1, 2003, many of our newest releases will be available in 4 different formats: 

 VHS video tape (NTSC or PAL - no need to specify format when ordering) 

DVD -r (make sure you are able to play this format!!) 

CDRom for playing on your computer

DOWNLOAD version - save the file directly to your hard drive  -- DOWNLOAD LIST and ORDERING

 

...SHIPPING INFORMATION...

HOW ARE THE ITEMS PACKAGED:

ARE THERE IDENTIFYING LABELS ON THE TAPES:

HOW LONG DOES IT TAKE TO RECEIVE MY PACKAGE

I HAVEN'T RECEIVED MY PACKAGE....WHAT DO I DO?

I RECEIVED MY PACKAGE....BUT THE FOLLOWING IS TRUE:

...ORDERING INFORMATION...

WHAT DO I NEED TO KNOW ABOUT ORDERING THINGS:

Aside from all of the above shipping information.... You may find it necessary to know the following:

 

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